BEFORE YOU DEPART
Yes/No, it depends on your nationality, but most likely you will need a valid visa before heading to Vietnam if you are NOT from ASEAN, Nordic country, we recommend that you check my Vietnam visa and Vietnam visa website for more details on visa requirements. also make sure that your passport has at least 6 months of validity remaining before you apply for a visa.
Yes. We strongly recommend that our clients purchase travel insurance before departure on a tour to guard against unforeseen circumstances.
Vietnam is generally a safe destination by world standards, but usual common sense precautions are advisable. In recent years petty street crime in large cities has risen. Always keep a photocopy of your passport, airline tickets and credit card numbers, and a detailed record of your traveller’s cheques. You should leave valuables in hotel safety deposit boxes wherever possible. In large cities, such as Ho Chi Minh City and Hanoi, we recommend you wear as little jewellery as possible and keep your spending money close to your body in a secure place when out on the street.
Vietnam is very child-friendly. The Vietnamese are family oriented and regularly travel with their own children during holiday periods. If you are traveling with children aged 5-17, our Family Journeys, featuring a combination of fun and educational activities, might best suit your needs. Some hotels cater well to families with triple share options, or adjoining rooms.
Bring a combination of debit and credit cards, as well as some USD cash. ATMs are widely available in airports, major cities and towns and issue Vietnamese dong. Most hotels change traveller’s cheques and cash at reasonable rates. Credit cards can be used in a number of shops and restaurants in major centres. If you bring traveller’s cheques, it is best to use USD, but these are now becoming harder to cash.
BOOKING WITH US
It’s easy to get started. Choose the itinerary package that’s right for you and fill out a short questionnaire about your trip prior to checkout. The whole process takes only a few minutes!
Once you have selected our services, please use booking form in the page or send us your requirement. Upon receiving your request we will reply and keep exchanging information till meeting your demand and then confirm your booking. We will also send you an invoice that clearly states the services and payment in detail.
It vary depends on the services. We will advise after confirming your booking. Usually, there are 2 phases for payment:
- First payment (deposit – to guarantee your booking): after we confirm your booking.
- Last payment: on certain dates or on arrival.
After receiving your payment, we will send you a receipt to acknowledge your payment.
You can pay us through: Bank transfer, Credit Card or money transfer (with Western Union, Money Gram services)
Cancellation must be sent to our offices by email or contact form. Cancellation charge or refund will vary depending on the particular services. We will inform you in booking process.
Yes, children enjoy discount from us.
- under 2 year olds free of charge.
- 2-6 year olds: 50% of adult price.
- 7-12 year olds: 75% of adult price.
Of course you can book a cheaper tour with another company, but please be advise that you get what you pay for! We bring more value for your money. Steady quality services and no hidden cost.